Houzz and the Seller are not responsible for packages missing post-delivery. If an order was not received, contact Houzz or the Seller within 30 days to assist. Please allow up to 3-5 business days for refunds to post to your account after processing. Refunds will be issued for the price of the product and tax, minus return shipping costs, to the original method of payment after the item is received and processed by Houzz or the Seller. Photos of the damaged product and original packaging are required for all issues related to damage. Return requests for damaged items must be within 30 days of delivery for standard items and within 5 days of delivery for freight items. Returns for Damaged/Defective, Incorrect, or Missing Itemsĭamaged items must be reported promptly for a refund, replacement, or replacement parts. If provided a shipping label by Houzz or the Seller, the cost of the label will be deducted from the refund. Shipping costs will be deducted from the return unless the product is damaged/defective, the incorrect item was received, or it has missing parts. Items not eligible for return include those marked 'non-returnable' on the product page, gift cards, and items shipped to Canada.Returns must be disassembled if the item(s) were initially delivered in that condition.Items must be returned in their original packaging, unless delivered with White Glove Service.All returns must be in unused condition and include all original product inserts and accessories.To initiate a return, please use the Your Orders page, select the 'Return or Replace Item' button for the relevant order, and follow the provided instructions. For items delivered via freight, such as a sofa or bathroom vanity, returns need to be initiated within 5 days of delivery. Returns are accepted for most items within 30 days of delivery. To sum up, Houzz is an all-encompassing platform that not only sells home-related products but also provides substantial resources and tools for both homeowners and industry professionals to engage, learn, and implement ideas for creating beautiful and functional living spaces. Marketing Programs tailored for contractors and designers.Houzz also runs several Sales throughout the year, offering discounts on items such as:Īs part of their service, Houzz provides options for professionals, including: Lighting solutions, ranging from Ceiling Lights to Lamps.Home Improvement goods like Cabinetry and Floor Tiles.Kitchen & Dining, showcasing Bar Stools and Dining Tables.Bath, with Bathroom Vanities and Bathroom Fixtures.Shoppers can explore various product categories like: General Contractors and more specialized service providers.The Find Professionals feature enables users to locate: Renovation Cost Guides for informed financial planning.The comprehensive Magazine section presents: Popular design ideas that captivate visitors include:

More Rooms, featuring Game Room, Home Office, Basement, and more.The platform provides inspiration and guidance through an impressive collection of photos spanning multiple categories, including: With an extensive range of products and professional services, Houzz seamlessly bridges the gap between homeowners and the products and professionals that can turn their home design dreams into reality. Houzz is a diverse home improvement platform that offers a plethora of options for home design, decorating, and remodeling inspirations.

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